Welcome To

Publications

Empowering businesses with cutting-edge technology solutions and digital excellence

Imcada

We’re thrilled to announce the upcoming launch of our brand new online magazine, “ImCada.com”!

Timeless Elixir and Stimulating Brew

Your hub for all things tea and coffee, brewed with passion and shared with fellow enthusiasts.

Full Name*

Company Name

Contact Number*

Email*

Subject*

Agenda / Requirements*

Streamlining Operations With Smart Cloud Infrastructure

The Challenge

Legacy contact center infrastructure and on-premise data systems were limiting scalability, inflating operational costs, and hurting customer experience.

The Solution

Techsaga modernized legacy systems with cloud infrastructure and integrated omnichannel support, voice, chat, email, while ensuring smooth onboarding and zero downtime.

The Impact

✔ 4+ hours saved per case handled
✔ Over 2M annual customer interactions managed
✔ Significant reduction in tech costs and improved SLA compliance

Modernizing CI/CD with a Robust DevSecOps Implementation

The Challenge

SynCore relied on manual deployment processes using Bitbucket and VMs, version control was haphazard, sensitive keys were exposed, test automation was weak, and the CI/CD pipeline lacked structure.

The Solution

Techsaga designed and deployed a secure DevSecOps pipeline: automating code builds, embedding SAST/DAST scanning, implementing robust rollback mechanisms, and transitioning to Infrastructure as Code for dependable, policy-driven releases.

The Impact

✔ 95% fewer bugs in production builds
✔ Under 1% downtime across systems

Integrating Telehealth Into Legacy EHR Systems

The Challenge

The client needed to integrate telehealth into their legacy EHR system, ensuring real-time data sync, HIPAA/GDPR compliance, and minimal disruption.

The Solution

Techsaga built a secure, EHR‑synced telehealth platform with virtual consultations, automated data entry, encrypted messaging, and appointment scheduling.

The Impact

✔ 500+ patient-hours saved annually
✔ 1,200+ in-person visits avoided
✔ Streamlined clinical workflows with automation